We are still getting a lot of tapes being sent to us in just a paper envelope,  these envelopes are not strong enough and the tapes are getting damaged by bursting through the envelopes. 

We are also getting tapes with no order number enclosed or name and address details !, we are unable to send your tape back to you if we do not know who you are !.

In view of this could all customers please remember that it is very important to pack your tapes well, and include your order number and name and address with your tapes.